Frequently Asked Questions: Rigid Endoscope Service - Page 6
Service Turn-Around Time and Equipment Protection
Disassembly and Repair Process
Quality System
Does your company maintain a functional quality system, and if so, describe that system.
IMS is registered to ISO 9001:2000. International Organization for Standardization (ISO) quality standards, which are recognized worldwide, guide a company's quality efforts in much the same way that the Joint Commission (JCAHO) measures a healthcare facility's quality.
Overall processes that are covered by the IMS Quality System include, but are not limited to, the following:
- Guidelines for consistent processes
- Assurance of high quality parts and components
- Assurance of repair integrity
- Technician Training Validation
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