Flexible Endoscope Repair Technical Excellence - Page 5
Service Turn-Around Time and Equipment Protection
Disassembly and Repair Process
Personnel and Training
Provide information on your company's engineering, clinical, and research / development personnel.
Our technical staff includes degreed professionals in the following disciplines:
- Mechanical Engineering
- Electrical Engineering
- Medical Optics
- Industrial Engineering
- Quality Engineering
- Biology
- Clinical Sciences
Several of these scientists / engineers hold advanced degrees in their respective fields and bring an abundance of industry experience to IMS. In addition, numerous patents are held by IMS scientists, with 18 patents in particular that are related to endoscope optical design.
Describe the training and validation processes
for your repair technicians.
IMS technicians, many of whom join IMS with previous manufacturer experience, receive training from veteran lead technicians who have specific expertise in their particular field. Certain core skills such as channel gluing, soldering, and brazing are designated as "special processes." "Special processes" are not only trained skills, but are annually validated for continued compliance as part of the IMS Quality System.
Levels of IMS Flexible Endoscope Technicians:
- Technician 1
- Technician 2
- Master Technician
Repair processes and procedures are developed by a cross-functional team of production and engineering personnel. This team ensures that all repair processes and procedures are consistent with technological advances in the market.
For more information, please call (800) 783-9251.
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