Frequently Asked Questions: Flexible Endoscope Service - Page 2
Service Turn-Around Time and Equipment Protection
Disassembly and Repair Process
Incoming Inspection
Explain what process you employ to evaluate the condition of a flexible endoscope sent in for repair.
IMS performs a comprehensive evaluation of every device received for repair at our repair facilities. The following criteria are part of the evaluation for incoming flexible endoscopes:
Testing for Device Contamination
IMS has a testing protocol as part of its receiving process. Contaminated scopes are separated and reprocessed in our disinfection department, following regulatory and professional guidelines and using equipment that disinfects damaged endoscopes. This protocol not only considers the safety of our own employees and customers, but also those of the transportation industry, when the repaired scope is returned to our customer.
Leak Testing
Each incoming flexible endoscope is leak-tested to identify any issues with the scope's integrity.
Functionality Testing
The following areas are evaluated for functionality when a device arrives for repair:
- Eyepiece Unit performance (if applicable)
- Image Fiber Bundle (if applicable)
- Video Image (if applicable)
- Illumination Fiber Bundle
- Distal End Unit
- Image Lens
- LG Lens
- C-Cover
- CCD Unit
- Angulation System
- Free / Engage System
- Flexibility Adjustment
- Bending Section
- Insertion Tube
- Light Guide Tube
- Light Guide Connector
- Biopsy Forceps Channel
- Suction Channel
- Control Body
- Switches
- Elevation System
- Air / Water Function
- Auxiliary Water Port
More: Disassembly and Repair Process »
For more information, please call (800) 783-9251.
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