Case Studies

Streamline Workflows Through Education and Training

Parkland Health and Hospital System:
Instrument Process Management Drastically Reduces Flexible Scope Repair Costs

Background
Parkland Health and Hospital System in Dallas, Texas, is a renowned training center for many categories of health care professionals. With 968 licensed beds, Parkland is known for its level I trauma center and ten Centers of Excellence. Approximately 17,000 babies are born at Parkland each year.

Key Challenges
A sudden spike in repair costs on flexible scopes. This acute increase in repair costs prompted questions surrounding care, handling, and readiness of the endoscopic equipment.

Strategy
Implement IMS InstrumentReady® Process Management to address these issues.

Results
Appropriate rotation of all endoscopes, and reduced over-use of particular scopes. Over the subsequent six months they saw their repair spending sink, and fee per procedure dropped to the $1-2 range.

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